Find out how your personal information is collected, used, and protected — clearly and transparently. We believe data protection is a right, not a privilege.
19bet follows six core principles to protect your privacy.
All data transmissions are encrypted with 256-bit SSL. Your banking and personal information remains protected at all times.
Your personal information is never sold to third parties. Your data is used solely to provide our services.
All data is stored on servers secured to international security standards. Regular backups are maintained.
You can view, correct, or delete your information at any time. You have full control over your data.
Documents submitted for identity verification are stored with the utmost care and used solely for the verification process.
You can opt out of promotional messages or emails at any time, quickly and without any hassle.
19bet (https://19bet.plus) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your data.
By accessing the 19bet platform or creating an account, you are considered to have accepted this Privacy Policy. This policy works in conjunction with our Terms and Conditions.
Our Commitment: We never sell your personal information to third parties. Your data is used solely to improve 19bet's services and deliver the best possible experience to you.
19bet collects various types of information, broadly divided into two categories: information you provide directly and information collected automatically.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Mandatory |
| Contact Information | Email, mobile number, address | Mandatory |
| Financial Information | Mobile Banking/Nagad number, transaction history | Mandatory |
| KYC documents | NID copy, passport, photo | Before Withdrawal |
| Device Information | IP address, browser, OS | Automatic |
| Gaming Information | Betting history, preferred games, and session duration | Automatic |
If we need to collect any information beyond what is listed above, you will be notified in advance and your consent will be obtained.
19bet collects information in the following ways:
Transparency: We never collect your information without your knowledge. The purpose of any data collection is communicated upfront.
19bet uses the collected information for the following purposes:
We do not use your information beyond the purposes stated above. Your consent will be obtained before your data is used for any new purpose.
19bet follows the highest industry standards to keep your information secure. Our security framework includes:
In the Event of a Data Breach: In the event of a security breach, 19bet will notify affected users as quickly as legally required and take all necessary steps to address the situation.
We do not retain your information longer than necessary. Our general policy is as follows:
After the applicable retention period, data is securely deleted or anonymized so it can no longer be linked to any individual.
You have the following rights regarding your personal information:
You can request a copy of your stored data at any time.
Contact support to correct any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You can restrict the use of your data to specific purposes.
You have the right to export your information in a commonly used, machine-readable format.
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights, email us at [email protected]. We typically respond within 30 business days.
19bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.
A Note for Parents: If you discover that your child under the age of 18 has created an account on 19bet, please contact our support team immediately. We will close the account and delete all associated data without delay.
Age is verified at registration, and further confirmed through ID document checks during the KYC process.
19bet may update this Privacy Policy from time to time. When changes are made:
We recommend visiting this page regularly to stay up to date with the latest policy.
For any questions, requests, or complaints regarding our Privacy Policy, please contact us:
Data Protection Officer, 19bet
Email: [email protected]
Response Time: Within 30 business days
Website: https://19bet.plus
We are committed to protecting your privacy and take every concern seriously. Building a relationship of trust with you is what we strive for.